Política de privacidade

Privacy Policy

This Privacy Policy explains how personal information is collected, used, shared, and protected when you visit this website or purchase products through it.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

When you purchase a product, create an account, subscribe to communications, or otherwise interact with this website, we may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Payment information

  • IP address

  • Browser information

  • Device information

  • Operating system

  • Purchase history

  • Website usage data

When you browse this website, certain technical information is collected automatically to improve performance, security, analytics, and user experience.

If you choose to subscribe to marketing communications, we may send newsletters, promotional offers, product announcements, and other updates. You may unsubscribe at any time.

SECTION 2 – CONSENT

By providing your personal information to complete a purchase, process a payment, arrange shipping, verify your identity, or receive customer support, you consent to the collection and use of your information for those specific purposes.

Where required by applicable law, we will request your explicit consent before using your personal information for marketing or other secondary purposes.

You may withdraw your consent at any time where legally permitted.

SECTION 3 – HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Deliver purchased products

  • Communicate regarding orders

  • Respond to customer inquiries

  • Prevent fraud

  • Improve website functionality

  • Analyze website performance

  • Personalize user experience

  • Send marketing communications where permitted

  • Comply with legal obligations

  • Protect our legal rights

SECTION 4 – DISCLOSURE OF INFORMATION

We may disclose personal information where required by applicable law, legal process, court order, or governmental request.

We may also disclose information when necessary to:

  • Prevent fraud;

  • Investigate illegal activity;

  • Protect our rights;

  • Enforce our Terms of Service;

  • Protect users or the public.

SECTION 5 – E-COMMERCE PLATFORM

This website is hosted using Shopify.

Customer information may be securely stored through Shopify's infrastructure and protected using industry-standard security measures.

Payment information is processed securely through PCI-DSS compliant payment providers.

For more information regarding Shopify's privacy practices, please refer to Shopify's own Privacy Policy.

SECTION 6 – PAYMENT PROCESSORS

Payments may be processed through third-party payment providers.

Payment information is encrypted during transmission and handled according to PCI-DSS security standards.

We do not store complete payment card information on our own servers unless required by applicable law.

SECTION 7 – THIRD-PARTY SERVICE PROVIDERS

We may share personal information with trusted third-party providers that assist in operating this website, including:

  • Payment processors

  • Shipping carriers

  • Customer support platforms

  • Analytics providers

  • Marketing providers

  • Fraud prevention services

  • Cloud hosting providers

  • Technology partners

These providers receive only the information necessary to perform their services.

Some providers may operate in jurisdictions different from your own and may be subject to different legal requirements.

SECTION 8 – COOKIES

This website uses cookies and similar technologies to:

  • Maintain website functionality;

  • Remember user preferences;

  • Keep shopping carts active;

  • Improve website performance;

  • Analyze visitor behavior;

  • Measure advertising performance;

  • Personalize content.

Most web browsers allow you to control or disable cookies through browser settings.

Disabling cookies may affect certain website features.

SECTION 9 – ANALYTICS AND ADVERTISING

We may use analytics and advertising technologies to understand website usage and improve our services.

These technologies may collect information such as:

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited

  • Session duration

  • Referral sources

  • Advertising interactions

Third-party advertising partners may use cookies or similar technologies in accordance with their own privacy policies.

SECTION 10 – DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Information transmitted through the website is protected using encryption technologies, including SSL/TLS where applicable.

While we take reasonable measures to protect personal information, no method of transmission or electronic storage can be guaranteed to be completely secure.

SECTION 11 – DATA RETENTION

Personal information is retained only for as long as necessary to:

  • Fulfill contractual obligations;

  • Process transactions;

  • Provide customer support;

  • Comply with legal requirements;

  • Resolve disputes;

  • Enforce agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

SECTION 12 – YOUR RIGHTS

Subject to applicable law, you may have the right to:

  • Access your personal information;

  • Correct inaccurate information;

  • Update your information;

  • Request deletion;

  • Restrict processing;

  • Object to certain processing activities;

  • Withdraw consent;

  • Request data portability;

  • Lodge a complaint with the relevant supervisory authority.

Requests may be subject to identity verification.

SECTION 13 – CHILDREN'S PRIVACY

This website is not intended for individuals below the legal age required under applicable law without parental or legal guardian consent.

We do not knowingly collect personal information from children where prohibited by law.

SECTION 14 – INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required, appropriate safeguards will be implemented to protect transferred personal information.

SECTION 15 – THIRD-PARTY WEBSITES

This website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites.

Users should review the privacy policies of those websites before providing personal information.

SECTION 16 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Any changes become effective immediately upon publication on this page unless otherwise required by applicable law.

Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

SECTION 17 – CONTACT

For any questions regarding this Privacy Policy, requests relating to personal information, or the exercise of applicable privacy rights, please contact the customer support email address published on this website.